The very last call I took lasted an hour because this lady just couldn't understand the concepts of if we give her the full amount of minutes on plan she was originally billed partial charges for, she had to pay the difference in the price of the rate plan in order to get credit for the roaming charges on her old plan. My head still hurts from that call.
On the plus side though, I should see $42.88 in commission added to my commission account for today's feature and accessory sales.
On the plus side though, I should see $42.88 in commission added to my commission account for today's feature and accessory sales.