So um, I was checking my paystub and trying to figure out why it wasn't exactly matching what I had estimated. Well, I was doing my math based on my rate of pay which was 11.48/hr. Nope that was my OLD rate of pay! Seems as of 7/1/07, I got a raise and promoted to CSR specialist. the promotion doesn't mean anything that we know of yet other than the 3% raise and a title, but still I'll definitely take that raise. That puts me at 11.83/hr now. :)