home for lunch

Home for lunch. Leaving in a few since I have to be back by 10 after.

So far all we've done this morning is listen to calls and practice called a couple times in the training room. I think we actually start taking calls when we get back from lunch. Hopefully it won't go too badly.

It's only sprinkling outside now as opposed to this morning when I left for work and it was coming down pretty hard.

Oh well, time to get ready to go back to work.

I lived!

Whee... we took calls for about 3 hours today. 25 calls, average time of about 5:15 which really isn't that bad for our first day. Not really sure what I'm thinking of the place right now. It was a lot to take in. Hopefully tomorrow will go better and I'll not sound as newbie-ish on the phones. :)