krzy: (upset)
There are not words enough today to describe how pissed off I am with U-haul and their service. And it is practically too late to find another moving rental company before tomorrow. :(

They called today, to tell me they were still working on the reservation, and that at the time it looked like the closest pickup point would be Marion, KS. That's 69 miles from where I am now, which is about the same distance from here to where I am moving, it's just SE not E of here. Oh but "they can't guarantee in-town pickup" and "that was in the terms you agreed to when you made the reservation online" and "what happens to your car is not our problem". Very very bad customer service, in my opinion.

So now I'm stuck waiting til tomorrow, seething and getting madder at them by the minute, and there's nothing I can do but wait, because none of the places here in Salina rent moving trucks or are all Uhaul authorized renters. :(

February 2009

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