krzy: (Default)
Had a lot more grouchy customers today. Dunno what's up with them, but really... yelling at the CSR does. not. fix. anything. It also makes the CSR less likely to really WANT to help! I know.. I know... customers will *never* learn this. lol

I did manage to sell around $65 in commission today. So, barring any features being deleted or accessories being returned in the last 24 hours, I should be over $1000 in commission for June. We'll see when I wake up tomorrow.

For now, it's time for bed, since I am getting up and working 10a - 7p tomorrow to finish out my overtime for the week. Here's hoping tomorrow is much better mood wise than it was today.
krzy: (Default)
Was pretty lazy this weekend, except for today. Today was a lot more productive. Most of yesterday, I finally started watching Heroes thanks to the episodes being online at nbc.com and about 5am this morning I realized I should probably get some sleep. Woke up around 11 and finished watching the rest of the episodes, did 3 loads of dishes, took out the trash and did 2 loads of laundry. As you probably guessed, no I didn't do any overtime this weekend. The lazy streak won out this weekend unfortunately for my paycheck. I am going to get back on track though and do at least 5 hours on Friday and Saturday.

I've also been very slack on walking as I really didn't do ANY this week. :( I have decided I need to take a different approach as I never seem to be motivated to just go walk. I also need to get back on track on drinking more water. I guess if I go about it by taking baby steps into it, then the smaller victories will help keep me motivated.

Well, I need to go get my whites out of the dryer and get ready to get a shower in before bed since landlord will be starting to redo the bathroom tomorrow and putting in a new shower.
krzy: (bedtime!)
Work was... eh. Lots of transferred calls, lots of grumpy people. I did manage to completely de-escalate someone though which was cool. She started the call with "I need a supervisor!!" After calming her down a little and getting her name and phone number so I could look at her account, I was able to resolve her issue and not have the call escalate. Go me!

Direct deposit has been posted to my checking account and I've scheduled one of my credit card payments. It's the one I'm paying in full with this check. :) Need to schedule the other payments and will probably do that tomorrow or later this weekend.

Putting in 10 hours of overtime tomorrow. Need to stop at the gas station and bank before work so I'll probably be leaving a little earlier than normal so I get there on time. Either that or I'll at least hit the gas station before work and then maybe the bank on lunch break or Saturday morning. Saturday morning I'm going to Salina for my baby sister's birthday party. I think I'll also do about 5 hours of OT on Sunday and then do another 5 next Friday and take all of Saturday off, so I can still meet my 10 hour / week overtime goal.

Well, if I am going to get up and go put in another 10 hour day, I'd better get to bed.

*yawn*

Feb. 20th, 2007 11:02 pm
krzy: (Default)
Work was ok today. Nothing spectacular other than I finally got an accessory sale today. I am just hoping the guy doesn't return the battery within the 15 days because he specifically told me he needed the battery for the phone. We'll see.

I've got a long day of overtime scheduled for Friday. Going to put in 10 hours since I'm going to Salina Saturday for my baby sister's birthday party. I'm hoping it's as slow tomorrow as it was yesterday. That was very nice having time to breathe between calls.

For now though, I need to get to bed. Otherwise I'll need massive amounts of caffeine to even function tomorrow... wait... would that really be a bad thing? Well, probably it would be lol

Hmm, maybe I will go ahead and stop at Dara's before work and pick up a couple of cans of Bawls to get through tomorrow hehe.

An update

Feb. 18th, 2007 06:42 pm
krzy: (Default)
So, let's see... I'm still alive. That's always a good thing.

Found out that yes, we will be moving to different teams at work, we just don't know who our new supervisors will be or where we are moving to yet. I guess we'll find out this week. It has been extremely busy at work too. No room for time off at all the rest of the month. In fact they were asking people to work overtime Friday and Saturday. I was going to work some Friday but due to circumstances that happened Thursday night, I didn't go in. I did do 4 hours Saturday. I haven't decided how my OT will work for this week. I have to be in Salina on Saturday for my baby sister's 9th birthday party. I will probably end up pulling a 10 hour day on Friday, and then start working 5 hours Fridays and Saturdays possibly more depending on how much energy I have at the end of each week. At least 10 hours of OT each week though, that's my goal.

Got another 100% quality score last week. That's #6 so far. I also found out that every 5th 100% you get $25 added to a debit card, so four more to go before I have another $25. It also means $20 cash so far this month from my current supervisor. He set a goal for each 100%, you'd get $10 cash. This month has cost him $70 so far and it's not over yet, heh. My sales have kinda sucked the last week or so, but I am still at $450 in comission so far this month. I just hope the next week or two go much better. Would be nice to have another $600+ commission month. Especially for a month that only has 28 days in it. I need to keep up the 100% quality scores too though because for March, April and May I need to be in the top 10% for Quality scores in order to earn the Specialist position in June. Hard to believe in just 4 more months I'll have been at Alltel for a year. What a long way I've come since January of 2006.

So yeah, as to why I didn't work OT on Friday... Thursday night, I managed to hit a 2 foot tall wooden post in our driveway and cracked my front bumper. After I looked at the damage on Friday, I decided to have it looked at for estimates... the damage is cosmetic only so I am holding off on fixing it awhile longer and will be putting money back out of each paycheck til I have the cash to replace the bumper.

I figured I would at least try to do some OT in the afternoon but that quickly got nixed right after my power supply died and I tried to get out of the driveway to go get a new one and couldn't because of the ice/snow still in the driveway and I couldn't get up the incline from the parking area to the actual driveway. So I parked and came back inside and waited til later in the evening and tried again... was able to get out of the driveway and off I went to the computer shop to get a new power supply.

I did manage to put in 4 hours of OT on Saturday. I probably should have done some today, but I was lazy and slept in til 9:30 (waking up from what I think was going to end up being a nightmare). Got up and did a load of dishes, took out the trash, got yesterday's mail. The only thing I got was my little sister's letter, where she was nice enough to send me her birthday list. She had 5 things listed, but had numbered the list from 1 to 13. At the bottom she wrote "Please dont get all of these things, just one." *laughs* Funny thing is, the gift I'm getting her isn't on the list at all, but I know she will still love it.

So hmm... other than work what have I been up to? Well, I spend a lot of my free time after work listening to podcasts of the Dave Ramsey show and hanging out on the my Total Money Makeover Online forums and chat room. I have managed to get a letter written to my little brother. Still owe Mom and Grandma a letter and my other grandma an email. I should probably also email my uncle and let him know I'm still alive too.

I've got two filters started... one for walking and one for my path to become debt free. If you want to be added to them, just let me know.
krzy: (Default)
So um yeah... I haven't posted in a few days... there goes my perfect posting record for this year, haha. Somehow, I knew it wouldn't last. Oh well, heh. I blame it partiallly on the new schedule.

Let's see... did overtime last sunday from 8am - 7pm, then worked mon - thurs 9am - 8pm. was very lazy yesterday and today... and didn't work at all. Tomorrow I am going in from 9am - 6pm for some more overtime, then Monday - Thurs 9am - 8pm, Friday 9am - 6pm and Saturday 9am - 1pm. I am only doing 4 hours on Saturday so I can get things done around the apartment that I won't have time for or want to do during the week (like cleaning!).

I've been in the lead queue 3 times so far and it's been ok. Only have had 2 escalated calls to take, the rest have been questions. It wasn't nearly as hard or scary as I thought it would be! I have a feeling I'd be very good at it on a full time basis.

Things at work might be a little uncertain on the team front at least... My supervisor managed to get himself promoted to a new position effective 2/26. While I'm happy that he got the new job, I'm very sad that I'm losing my favorite supervisor there. So yeah, I should know more later this week on how that is going to affect our team and who we might be "stuck" with. If I do end up on a new team, I might not be team captain which will suck since it was so short lived. I'm hoping nothing changes except the supervisor. We'll see.

The walking thing is going ok. I haven't been walking as much as I'd like and that's mostly my own fault. I have managed to log about 16 miles so far since January 22nd when work started their walking tracker thing. 9 more to go til the first milestone.

Need to find time this week to get letters written to my little brother, mom and grandma. Got letters from all of them last week. I also need to email my other grandma back.

Got paid yesterday, and after my car payment and insurance payment post from checking account, filling up the gas tank, paying the payment on one credit card and taking out $50 for groceries, I had enough left over to move another $350 over to savings bringing me to $800 out of my goal of $1000. Once I hit $1000, I am going to start paying off my debts smallest to largest, and the first to die will be the Orchard Bank Mastercard. This will be able to be done either once my federal refund hits the checking account, or next payday. I cannot wait!

I also need to swing by Wal-mart in the next couple of weeks and pick up my little sister's birthday present before I go to Salina for her birthday party on the 24th.

But for now, I'm going to head off to bed since I am going to be going in tomorrow for the overtime.
krzy: (Default)
Well now, that has to be a new personal record. I've managed to post something in here every single day this month! Wonder if I can keep up that trend through February...

I was quite lazy today. I did a shift trade with someone who needed Saturday off. She took my Wednesday in return. I *should* have gotten up and gone to do some overtime this morning, but I didn't. Partly because I looked at my commission total for January and noticed it was about $200 more than I thought it would be. Heh. So it looks like I'll be doing 2 hours tomorrow, friday and saturday to make up for it. Actually... if I do 2 hours and 15 minutes tomorrow and thursday, then I'll only have to do an hour and a half on saturday.

Ok, well overtime is set in online scheduler, so I guess it's bedtime for me as I do have to get up early tomorrow.
krzy: (bedtime!)
That's like a new posting record for me lately.

So work went ok today. It was kinda slow, but I still put in 2 hours of overtime. Going to put in 2 hours of overtime tomorrow and Friday too. I'm also pondering some overtime on Saturday too.. haven't decided yet. Had a pretty good day sales wise today too, as well as a 100% quality score! :)

And of course as mentioned earlier when I posted from my cell phone, I also found out what my new schedule will be. 9am - 8pm Monday -, Thursday with Fri-Sun off. :) I should also be going back to my old supervisor from what I can tell, which is going to be cool. I am pondering expressing interest again in the Team Captain role which means I'd be taking some escalated calls if I get it. Yeah, I must be insane... lol.

Well, I guess I will post more tomorrow, I need to get to bed.

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